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Custom Brokers Services

Streamline your global logistics processes with Australia’s #1 Professional Freight Forwarder

Looking for a trusted, professional Australian freight forwarder with a customised approach?
You’ve come to the right place.

A trusted independent global freight forwarding agent, Custom Brokers provides premier services for imports, exports, customs clearance and freight forwarding, making any shipment process as seamless as possible for you. Take advantage of first-class shipping at a reasonable cost and feel confident that your goods will arrive at their destination timely, affordably, and securely by hiring our professional freight forwarder team in Australia.

We can help you navigate the complex rules and regulations, ensuring that your goods are classified correctly and all relevant procedures are applied for duty minimisation when you are freight forwarding to and from Australia. Browse through our services below and select one that suits your forwarding needs (or seek professional consultation from the Custom Brokers team here if you’re not sure!).

International Sea Freight Forwarding

Custom Brokers is a shipping and freight forwarding firm that provides first-class, economical, and prompt shipping of items.

International Breakbulk Shipping

You can rely on Custom Brokers’ global teams to handle the import and export with the freight forwarding of your machinery and vehicles into Australia.

International Customs Clearance

Custom Brokers can clear customs hassle-free of all of your freight forwarding with our team of professional customs brokers and freight forwarding agents.

Domestic RoRo

Custom Brokers can freight forward anything that rolls, whether it’s a vehicle, a boat on a trailer, a caravan, or machinery. Custom Brokers employs coastal vessels in freight forwarding your items across Australia.

International Air Freight Forwarding

Custom Brokers can provide air freight solutions to meet your freight forwarding needs, ensuring economical and timely delivery of goods anywhere in the world or domestically.

Aircraft & Vessel Imports

We can handle clearing customs and quarantining your aircraft, whether it arrives in a sea freight forwarding container or under its own power.

Save time and money with Custom Brokers' affordable,
one-stop freight forwarding services!

Here at Custom Brokers, we aim to provide a complete set of freight forwarding services. Our team of experienced customs brokers, freight forwarding agents and transport coordinators are here to provide you with the most affordable, one-stop freight forwarding services – all at a great value for your money! Let us ensure a seamless and cost-effective shipping experience for you, so you don't have to stress over your shipment!

Australia’s Custom Broker & Freight Forwarder
with a worldwide reputation for quality

When looking for a freight forwarder in Australia, it is important to look for a freight forwarder that is known for providing excellent services at a reasonable cost and can even investigate cost savings wherever possible. A freight forwarder that has a number of collaborations with reliable partners both domestically and internationally to guarantee that goods from or to foreign ports arrive as quickly as possible.

Our company stands out from the competition by offering unparalleled services ensuring the safe transference of your goods or products. Through our local, experienced personnel, innovative freight forwarding solutions, and high service standards, we treat every consignment, whether large or small, with the same care and attention as if it were our own. As an industry leader, Custom Brokers strives to stay ahead of our competitors by providing personalised service and cost-efficient solutions tailored to meet all sorts of freight needs.

Discover the peace of mind that comes with knowing your freight forwarding needs are being taken care of by the professionals here at Custom Brokers!

Frequently asked questions on Custom Brokers Services

No, there are no requirements for you to use a customs broker when importing.

Similar to an accountant and your tax return, a customs broker minimises the hassle and stress of importing into Australia. Having all the formal information on hand and direct communication to the government departments readily available for ease of customs clearance, in almost all cases it will save a customer time, frustration and money when entailing a customs broker to handle the project for them.

Customs brokers are poised with the information, professional staff and direct contacts to government departments to ease the task involved with minimum difficulty, saving a good deal of time as well lending customs brokers as a client’s best and most efficient solution to the client’s shipping needs.

Doing everything on your own without a customs broker is not the best answer when it comes to shipping your cargo. Employ Custom Brokers as your trusted and reliable customs broker to relieve you of the burden. Contact us today for a free quote.

The standard Australian Taxes that may be incurred are Duty and GST:

Duty – The general duty rate is 5% of the FOB price. Although there are different methods to mitigate duty through free trade agreements or tariff concession orders. Please speak to our dedicated customs broker team who can assist in reducing these fees for you in regard to Australian import taxes.

GST– Good and Service Tax is 10% of the VOTI – the VOTI consists of the FOB price, insurance, international transport and the duty of the goods. Our team of knowledgeable staff can also assess how much GST is owed on your shipments as well when calculating your entire amount of import tax payable on goods.

Let the professionals get it right the first time without any penalties involved as it’s our profession to assist clients in properly assessing their full amount of import taxes/duties owed on their cargo shipments. Leave the import tax assessment work without stress to Custom Brokers by contacting us now.

The new Incoterms 2020 became effective as of 1 January 2020; however, trading partners may still opt to use Incoterms 2010 for more complex commercial agreements. As different trading partners will integrate Incoterms into contracts at different times, all parties should explicitly mention which Incoterms version is being referred to in contracts in order to avoid confusion.

Since Incoterms have now been updated, it’s important to assess how the changes will affect your business. Being proactive can help you to avoid any potential issues with orders or shipments. You can find out more about the changes in Incoterms 2020 and their implications for global supply chains in our guide.

It’s a common misunderstanding that Incoterms are mandatory or required by law. This is not the case; however, it is highly suggested that they are incorporated into contracts for the sale of goods in order to prevent any potential miscommunication.

Incoterms are a series of terms and regulations released by the International Chamber of Commerce (ICC) which are linked to International Trade Law. The ICC states that these rules provide globally accepted terminology and interpretations for the most common commercial terms used in contracts concerning the sale of goods. Global trades will be conducted by an established Incoterm to determine which party is liable for the costs and risks.

It is essential to be clear in the contract of sale regarding which version of the Incoterms rules will be applied. If you only specify the Incoterm, then the most current version (2020) will be taken as the default. It is worth noting that any contracts of sale created before the 1st of January 2020, will follow the former 2010 rules for the Incoterms stated. To learn more about how the current Incoterms 2020 differ from the former 2010 rules, read our guide here.

Shipping containers come in a variety of sizes, with the most common being 20-foot and 40-foot containers. The exact widths of these containers depend on the manufacturer, but the standard International Organisation for Standardisation (ISO) width for a 20-foot container is 8 feet, and for a 40-foot container it is 8 feet 6 inches.

When determining which type of shipping container will best fit your needs, there are several factors to consider. First, think about what you need to store or transport in the container. Make sure you have an accurate measurement of the size of the items that need to be stored as this will help you choose the right size container. Additionally, consider the type of cargo you are transporting. If you are transporting bulky items, a larger container may be necessary to provide enough space. Also take into account the weight of your cargo and any limitations the carrier may have. To learn more about the types and sizes of shipping containers, read our handy guide here.

Lastly, consider the cost of the container. Larger containers tend to cost more than smaller containers, so think carefully about the size you need before shipping your cargo. You may also find it beneficial to speak with one of our friendly representatives who can help you determine the best size for your needs and provide advice on the most cost-effective option.

Have Query About Freight Forwarding?

Contact us now to speak to one of our friendly Customs Brokers to discuss your Shipping and Customs Clearance needs.
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